Management and Personal Development

Service Description

In today’s ultra-competitive market place, people matter at least as much as product. Self-motivated, enthusiastic staff who are empowered to go the extra mile can make all the difference to your success. Let us help you enhance the impact your staff have on others by building a comprehensive development package tailored to your company.

Our courses help to ensure that your team are all self-motivated, enthusiastic staff who are empowered to go the extra mile, which can make all the difference to your success. A programme of staff development can help to make sure your staff are all effective sales people, whatever their job role – after all, your customers don’t just buy products or services, they buy them from you.

We can help you to add the ‘Wow’ factor with a tailored management development and customer service package, and get the best out of your staff by developing the ways in which they behave and interact with others. This can include customer care, communications, assertiveness, project management and more.

This Service Includes

• Interpersonal Skills – Communication, Customer Care, Telephone Techniques.
• Self Development – Appraisals, Assertiveness, Presentations, Report Writing Time Management, Training.
• Management – Coaching, Delegation, Dignity at Work, Discipline and Grievance, Effective Meetings, Facilitation, Management Fundamentals, Interviewing, Negotiation.

Price from £POA